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Support

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After Sales Service

Service

After-sales Service & Warranty

All ATV products carry a 1-year manufacturer's warranty as standard. Extended warranties are offered by some dealers. 

Warranty and after-sales service inquiries are handled by ATV's regional distributors working in partnership with dealers.

If you require this kind of assistance, please contact your dealer or regional ATV distributor listed below. 

Service

Europe & Middle East

Europe

Customers of dealers based in Europe or the Middle East should contact ATV Europe for after-sales service and warranty support. 

General Inquiries

European Sales Office

Contact:

Gerard Ponsioen

Mobile:

+31-61009-5828

UK Sales Office

Contact:

Clive Stevenson-Roberts

Mobile:

+44-7802-204966

Office:

+44-1621-7888772

USA

Customers of dealers based in the USA should contact e-Drumcenter for after-sales service and warranty support. 

USA

Asia

Customers of dealers based in Asia that require after-sales service or warranty support should contact the ATV distributor listed for their country below.

Asia

ATV Japan

Korea: AKS Corporation

Singapore: Singapore Drum Shop

Taiwan: Craftsman Drums

Thailand: CT Music

ATV Global

ATV customers in Australia or other countries not covered by one of the regional distributors should contact ATV Global Support for after-sales service and warranty inquiries.

ATV Global
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