Support
After Sales Service
Service
After-sales Service & Warranty
All ATV products carry a 1-year manufacturer's warranty as standard. Extended warranties are offered by some dealers.
Warranty and after-sales service inquiries are handled by ATV's regional distributors working in partnership with dealers.
If you require this kind of assistance, please contact your dealer or regional ATV distributor listed below.
Europe & Middle East
Customers of dealers based in Europe or the Middle East should contact ATV Europe for after-sales service and warranty support.
General Inquiries
Email:
European Sales Office
UK Sales Office
Contact:
Clive Stevenson-Roberts
Mobile:
+44-7802-204966
Office:
+44-1621-7888772
USA
Customers of dealers based in the USA should contact e-Drumcenter for after-sales service and warranty support.
e-Drumcenter
Asia
Customers of dealers based in Asia that require after-sales service or warranty support should contact the ATV distributor listed for their country below.
ATV Japan
Site:
Korea: AKS Corporation
Singapore: Singapore Drum Shop
Taiwan: Craftsman Drums
Site:
Thailand: CT Music
ATV Global
ATV customers in Australia or other countries not covered by one of the regional distributors should contact ATV Global Support for after-sales service and warranty inquiries.